Room Collection

5 Rooms and 10 Suites all in 15 unique settings.

The cristal
room
401

Resolutely contemporary, deliberately refined. Unbridled transparency and light already fill the entire space.

« The world can be compared to a crystal block with countless facets. »

Alberto Giacometti

The pierre de lune
room
505

The Moonstone Room. Winter moon. In contemplation from your bath, you let time flow by.

« Yours is the light by which my spirit's born: you are my sun, my moon, and all my stars. »

E.E Cummings

The perle
room
205

« À la française ». A perfectly rounded cocoon of vibrant beige. You can leave your pearls on.

« All art is autobiographical; the pearl is the oyster’s autobiography. »

Federico Fellini

The aigue-marine
room
305

From frieze to frieze, from marble to marble, a harmony of energizing blues. Peace and quiet, with courtyard views.

« The sea, once it casts its spell, holds one in its net of wonder forever. »

Jacques-Yves Cousteau

The jade
room
405

The experience unfolds as you touch the stone. You lose yourself in the Chinese tapestry motifs.

« Virtuosity. Setting. A set of jewelry designed to carry you more than to be worn... acclaimed... celebrated... »

Isabelle Adjani

The saphir
suite
501

Your attic room nestled under the rooftops. Seen from up here, Paris has reflections of sapphire blue.

« In character, in manner, in style, in all things, the supreme excellence is simplicity. »

Henry Wadsworth Longfellow

The boussole
suite
403

Black Marquina marble, taut velvet and a complication watch. Definitely the one Ferdinand Berthoud would have chosen.

« In these waters, we were surrounded by whales all night long; they swam so close to our frigates that they blew water aboard. »

La Pérouse

The amethyste
suite
204

A cameo of green, mauve and cashmere. An incentive to travel. Head for rue Saint-Honoré.

« Amethyst has the power to protect against evil thoughts and to sharpen the intelligence. »

Leonard de Vinci

The ambre
suite
304

Wood patina and amber highlights. You are ready for the library. Unless you prefer watchmaking?

« Amber was the essence of the glittering rays of the setting sun, petrified in the sea and cast upon the shore. »

George Kunz

The paraïba
suite$
404

A vegetal decor that makes you want to travel elsewhere without a stopover. The Jardin des Tuileries is just a stone's throw away.

« The main function of color should be to serve expression. »

Henri Matisse

The emeraude
suite
504

Like a Parisian apartment that would not be called one. Pastels and emeralds coexist in perfect harmony.

« Declarations of love forever are never ridiculous when accompanied by emeralds. »

Somerset Maugham

The diamant
suite
402

Crystalline light and sourced marble. Each room shines like the facets of a diamond in its purest form.

« Sincerity is glass; discretion is diamond. »

André Maurois

The rubis
suite
502

Under the cathedral ceiling, a surprisingly rustic atmosphere and ruby-red sparkles.

« Color is my daylong obsession, joy and torment. »

Claude Monet

The astronomie
suite
602

The preferred vantage point in this loft? Under the large glass roof or from the plant-covered terrace. You spot Saturn.

« In all things of nature there is something of the marvelous. »

Aristote

The cristal
room
202

Its credentials? Carved wood paneling and a double-height grand salon with a bird's-eye view of Place Vendôme.

« If I had to associate Chopard with an object, it would be a big heart because there is a family behind it »

Caroline Scheufele

Welcome

Would you like
to ask us
a question ?

concierge@1-placevendome.com

How to find
the hotel ?

You can also book by phone

+33 (0)1 55 04 55 00

And follow us on instagram

LEGAL NOTICE

EDITOR INFORMATION

This site is edited by the company UNION HÔTELIÈRE PARISIENNE, a sole shareholder simplified joint-stock company with a share capital of € 4’444’450,00, whose registered office is located 1 place Vendôme - 75001 Paris, registered in the Paris Trade and Companies Register under number 562 079 822, intra-community VAT number FR 14 562 079 822, SIRET number 562 079 822 00010. The company UNION HÔTELIÈRE PARISIENNE offers to its customers to book hotels rooms and accommodations on its website which can be accessed by the public at the URL address : www.1-placevendome.com. The company UNION HÔTELIÈRE PARISIENNE can be reached at the following phone number : +33 (0)1 55 04 55 00, but also by email sent to the following address : concierge@1-placevendome.com. Publishing director : M. Serge Steininger. Editorial director : M. Serge Steininger.

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DATA PROTECTION

For further information on the company UNION HÔTELIÈRE PARISIENNE’s policy regarding its customers’ personal data protection, please review the Customer Personal Data Protection Charter: www.1-placevendome.com/en/customer-personal-data-protection-charter/.

ACCES TO THE WEBSITE

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DATABASE PRODUCER RIGHTS

All clients, customers, prospects and partners have the non-exclusive, non-transferable and inalienable personal right to view the information found on www.1-placevendome.com for their own hotel reservation needs. They may extract and/or reuse part of this site's content for personal viewing purposes, as long as this extraction and/or reuse does not concern a substantial (either in terms of quality or quantity) portion of the site's content. Moreover, it is prohibited to extract and/or reuse any of this site's content repeatedly, even if the content is not substantial. Any full or partial reproduction of the site for other means is strictly prohibited by articles L. 342-1 and L. 342-2 of the French Intellectual Property Code. It is also prohibited to communicate to the public all or part of the site's content, in any form and to any audience whatsoever. In particular, it is strictly prohibited to use this site's content for commercial purposes.

RESPONSABILITY

All of the information accessible through this site is provided as is. The company UNION HÔTELIÈRE PARISIENNE gives no explicit or implicit guarantees and assumes no responsibility for the use of this information. The user has sole responsibility for the use of this information. The company UNION HÔTELIÈRE PARISIENNE reserves the right to edit this information at any time, in particular through updates to www.1-placevendome.com. The user undertakes not to transmit any information on this site that would involve civil or legal liability and, in this respect, undertakes not to divulge any information that is illegal, libelous or against public order through this site. The company UNION HÔTELIÈRE PARISIENNE endeavors to provide its users with the available information and/or tools that have been verified, but it cannot be held responsible for any errors, for a lack of available information and/or for the presence of viruses on www.1-placevendome.com. Sites that are external to the company UNION HÔTELIÈRE PARISIENNE with hyperlinks to this site are not subject to the control of the company UNION HÔTELIÈRE PARISIENNE, which, as a consequence, declines all responsibility for their content. The user assumes full responsibility for use of these sites.

COOKIES AND OTHER TRACORS

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OUR COOKIES POLICY

1. WHO ARE WE ?

The company UNION HÔTELIÈRE PARISIENNE is a private company limited by shares, with a share capital of 4'444’450,00 €, whose registered office is located 1, place Vendôme – 75001 Paris, registered in the Paris Trade and Companies Register under number 562 079 822, intra-Community VAT number FR14562079822, SIRET number 562 079 822 00010. The company UNION HÔTELIÈRE PARISIENNE operates this website which can be accessed by the public at the URL address www.1-placevendome.com (hereafter the “Site”). The Site aims to :
  • Provide information in order to discover the activity and the services offered by the company UNION HÔTELIÈRE PARISIENNE;
  • Offer an online booking functionality for hotel rooms and accommodation within the establishment “1, PLACE VENDÔME”;
  • Allow the subscription to our newsletter;
  • Allow you to contact UNION HÔTELIÈRE PARISIENNE (contact request, information request, etc.);
  • Offer the online sale of products of brands owned by COSTES GESTION, the company SAINT HONORE and/or any licensee or distributor.
  • We use cookies and other tracers or similar technologies (hereinafter “cookies”) on the Site, in order to improve its performances as well as your user experience. These cookies may be installed on the user’s browser subject to the user’s choices and options, which have been expressed or may be expressed at any moment.

    2. WHAT IS A COOKIE ?

    Cookies are small text files which a website may place on your computer or mobile device when you visit a site or a page for the first time. The cookie will help the site, or another website, to recognize your device for a future visit. There are different types of cookies :
  • session cookies which disappear as the user leaves the browser or the site;
  • permanent cookies which remain until their expiry or validity term, or until the use deletes them by using his/her browser’s functionalities for example.
  • Cookies have many purposes. For instance, they can help us to remember your preferences, analyze the performances of the Site or event allow us to recommend you the content which appears most pertinent to you. Certain cookies contain personal data. Most cookies do not collect information which may identify you, but rather general information such as how you come to the Site and use it.

    3. WHICH COOKIES DO WE USE AND FOR WICH PURPOSES ?

    This website uses cookies. By continuing to browse this site and by allowing all cookies, you accept the use of cookies to analyze traffic and optimize the functioning of the site and the e-shop. Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent. Your consent applies to the following domains: www.1-placevendome.com Your current state: Your consent ID: Consent date: Cookie declaration last updated on 00/00/2023 by Cookiebot: Necessary (0) Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
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    5. HOW TO CONFIGURE AND/OR DELETE COOKIES ?

    The use has several options to delete and/or refuse cookies and other tracers or similar technologies. Browser settings: if most browsers are set by default and accept the installation of cookies, the use may, if he/she chooses so, accept all cookies or reject them systematically or choose those he/she accepts according to their providers. He/she may also set his/her browser (operation to implement on each reception terminal: tablet, smartphone, computer, etc.) to accept or refuse on a case by case basis the cookies prior to their installation. He/she may also regularly delete cookies from the terminal via the browser. For management of cookies and user choices, the configuration of each browser is different. It is described in the help menu of the browser, which allows the user to know how he/she can change its settings regarding cookies. The user may also review the Cnil’s guide available at the following address : https://www.cnil.fr/fr/cookies-et-autres-traceurs/comment-se-proteger/maitriser-votre-navigateur. Therefore, the user may set its browser to refuse cookies. To that extent, the attention of the user is drawn to the fact that, by setting its browser to refuse cookies, certain functionalities, pages, areas of the Site may not be accessible, for which we may not be held responsible. Module of the Site: our Site also offers a cookie management module which allows the user to accept or refuse cookies according to their purpose. This module can be found here: www.1-placevendome.com/en/cookies-policy/. Opposition modules by cookie providers : certain cookie providers which we may use on our Site offer specific opposition modules. The user is encouraged to review the information pages of said providers in order to identify these modules, if so. Opposition platforms: several platforms for advertising professionals also offer the possibility to users to refuser or accept cookies used by companies which are members. These centralized mechanisms do not block the display of ads but prevent the installation of cookies, and allow the user to adapt ads according to his/her interests.

    CUSTOMER PERSONAL DATA PROTECTION

    (hereafter the « Charter »)

    1. WHO ARE WE ?

    The company UNION HÔTELIÈRE PARISIENNE is a private company limited by shares, with a share capital of 4'444’450,00 €, whose registered office is located 1, place Vendôme – 75001 Paris, registered in the Paris Trade and Companies Register under number 562 079 822, intra-Community VAT number FR14562079822, SIRET number 562 079 822 00010. The company UNION HÔTELIÈRE PARISIENNE operates this website which can be accessed by the public at the URL address www.1-placevendome.com (hereafter the “Site”). The Site aims to:
  • Provide information in order to discover the activity and the services offered by the company UNION HÔTELIÈRE PARISIENNE;
  • Offer an online booking functionality for hotel rooms and accommodation within the establishment « 1, PLACE VENDÔME »;
  • Allow the subscription to our newsletter;
  • Allow you to contact the company UNION HÔTELIÈRE PARISIENNE (contact request, information request, etc.);
  • During your navigation and your interactions with the Site or with the company UNION HÔTELIÈRE PARISIENNE, the company UNION HÔTELIÈRE PARISIENNE may collect and process personal data which concern you, as data controller. In any case, this Site is not destined to be used by minors, to whom we ask not to provide personal data on this Site. Should we discover that we have collected or received personal data from a minor without parental consent, such information will be deleted. If you believe we may have collected or received data sent by or regarding a minor, please contact us at rgpd@1-placevendome.com.

    2. WHAT IS THE PRURPOSE OF OUR POLICY FOR PRIVACY PROTECTION ?

    The company UNION HÔTELIÈRE PARISIENNE is mindful to ensure your privacy and processes all your personal data with the utmost care and according to the application legislation and regulation in matters of data protection. This Charter formalizes our commitments towards you and aims to inform you on how we process your personal data and on your rights related to the data you provide and/or have provided as a user of this Site, a subscriber to emails, a hotel guest, a restaurant guest, a client or a partner of the company UNION HÔTELIÈRE PARISIENNE. It is important for you to review this Charter, in order to be fully aware of how we use your data and why we use said data. In accordance with regulations in force, and in particular:
  • Regulation (EU) 2016/79 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (i.e. General Data Protection Regulation or “GDPR”, which entered into force on 25 May 2018);
  • Law n°2018-493 of 20 June 2018 on personal data protection, which amends Law n°78-17 of 6 January 1978 (i.e. the French “Data Protection Act”);
  • We undertake that our Customer personal data protection policy shall respect the following principles: Lawfulness: your personal data is only used in one of the following cases:
  • If we obtain your consent;
  • If it is necessary to do so for the performance of a contract to which you are a party;
  • If it is necessary for our compliance with a legal obligation;
  • If it is necessary in order to protect your vital interests;
  • If we pursue a legitimate interest in using personal data and said use does not adversely affect your liberties and interests.
  • Fairness: we explain during our interactions and/or in this Charter how your personal data, which we collect, is useful to us. Purpose limitation and data minimization: we only collect the personal data which is really necessary to us. We undertake to use the least amount possible of personal data according to the intended processing purpose. Transparency: we inform you, during your interactions and/or in this Charter, of how we process your data. Storage limitation: we store your personal data only for a limited period in accordance with the intended processing purpose. Exercise of your rights: we facilitate the exercise of your rights regarding your personal data, i.e. right of access, rectification and erasure of data, or right to object to their processing. Integrity and confidentiality: we ensure the security and confidentiality of your personal data. As such :
  • If a third party must use said data, we ensure that this third party presents the appropriate warranties in order to protect the data in question.
  • If data must be transferred outside the European Union, we ensure that this transfer is operated within an appropriate legal framework.
  • In the event where personal data is compromised (i.e. lost, stolen, damaged, unavailable, etc.), we undertake to notify such breach to the competent authorities and responsible persons, pursuant to the applicable legislation and regulation.

    3. WHAT PERSONAL DATA DO WE COLLECT ?

    We may collect and process various data which concern you or the persons who accompany you, and in particular:
  • Your identification data: civil status, first and last name, date of birth, nationality, etc;
  • Your contact details: postal address (including your delivery address for online purchases), email address, phone number, etc;
  • Information on your children: first name, date of birth/age, etc;
  • Information from an ID document: ID card, passport or driving license;
  • Financial information (details of the bank account and/or payment card) for transaction and reservation purposes
  • Details of financial transactions (details on payments you made and received, and other details of goods and services you purchased with us or on our online sales site);
  • Information on your reservations: dates of arrival and departure;
  • Technical information (connection data, type and version of your browser and plug-in, etc.) and location information (IP address, time zone settings and location, etc.) generated during the use of the Site, of your traffic and browsing history on the Site, as well as tracking information of your actions towards emails we may send you (openings, clicks, etc.);
  • Data regarding the monitoring of your customer relation with the company UNION HÔTELIÈRE PARISIENNE : customer relation history, contact, information or documentation requests, prior correspondences, data necessary for operations of prospecting, customer loyalty, marketing and communication, satisfaction surveys, etc.;
  • Information on customer loyalty actions;
  • On a voluntary and consented basis, information regarding your interests and favorite product categories or history and expectations regarding the music which is offered.
  • In order to meet your requirements and provide you with a specific service (such as dietary requirements or specific health condition requiring special arrangements), we may have to collect and process “sensitive” information when necessary (such as information concerning race, ethnicity, religious and philosophical beliefs, or health details, etc.). In this case, we will only process this data if you provide your express and prior consent.

    4. WHEN DO WE COLLECT YOUR PERSONAL DATA ?

    Your personal data may be collected or processed in whole or in part during your navigation on the Site, your interactions with the Site and your provision of information within the data collection forms of the Site (in particular the reservation forms and the online purchase forms), and in particular:
  • As part of hotel activities: booking of a room/suite, registering and payment, hotel stay and services provided during the stay, beverages and food consumed at the bar/restaurant during a stay, etc.;
  • As part of a participation in a marketing program/animation: registering in customer loyalty programs, participation in guest satisfaction surveys, subscription to newsletter in order to receive offers and promotions by email, etc.;
  • For purposes of communication of information from third parties: tour operators, travel agencies (online or not), GDS reservation systems, etc.; vAs part of Internet activities: connection to the Site (IP address, cookies according to our Cookie Policy: www.1-placevendome.com/en/cookies-policy/), online data collection form (online reservation, surveys, social networks login devices, etc.); We may also collect your data as part of your relation and exchanges with the company UNION HÔTELIÈRE PARISIENNE, and in particular:
  • Via telephone reservations;
  • By means of various channels you may have used to book with the hotel;
  • Via social media of the hotel 1, PLACE VENDÔME (Facebook page, Twitter account, Instagram account, etc.);
  • As part of our customer loyalty program.
  • We generally collect your data directly from you and as part of the abovementioned situations. Moreover, we inform you that the data we collect and process which concern you may be supplemented by us, in particular for commercial purposes, prospecting, customer loyalty, communication or marketing, by means of other information sources (social media, etc.). Furthermore, we inform you within the Site, on each personal data collection form, of the mandatory character of the replies and more generally of the collected information, by the presence of asterisk next to the fill-in field(s) in question. Without said asterisk, the requested information is optional. Therefore, should you not fill in the mandatory information, we may not be able to process the request regarding said data collection (online reservation, online purchase, information request, etc.) or process it with a delay.

    5. FOR WHICH PURPOSES DO WE COLLECT YOUR PERSONAL DATA AND FOR WHICH PERIOD DO WE STORE IT ?

    Pursuant to application regulation in matters of data protection, the use of personal data must be justified by a legal basis provided by legislation. We are required to inform you of the purpose of each use of your personal data in this Charter. The main purposes which justify our use of your personal information are as follows: Consent : when you have consented to our use of your personal information (you provide an explicit and informed consent, given freely regarding such a use, and you may withdraw your consent by informing us). Legitimate interest : the interest of our company in running and managing our business in order for us to provide you with the best service and experience in the best conditions. We ensure that we take into account any potential impact on you (positive or negative) and on your rights prior to processing your personal data for our legitimate interests. Performance of a contract to which you are a party : processing your data when it is necessary in order to perform a contract with you, or performing procedures prior to concluding such a contract. Compliance with a legal or regulatory obligation : processing your data when it is necessary in order for us to comply with a legal or regulatory obligation to which we are bound. Legal claims : when your information is necessary in order to defend you, press charges or file a claim against you or a third party. We store your personal data only for the time necessary to the achievement of the purposes for which we have collected them, and in order to comply with legal, accounting or reporting obligations. In order to determine the appropriate conservation period of personal data, we take into account the amount, nature and sensitivity of personal data, the potential risk of damage resulting from an unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve said purposes by other means, as well as the applicable legal requirements. In some case, you may ask us to delete your data: see “What are my rights” below for further information. The following table sets out the purposes for which we process your data, the legal basis for said processing as well as the associated storage periods :
    Purpose/ActivityLegal basis for processing, including intended legitimate interestStorage period
    Processing, managing and delivering your reservation / accommodation and/or online purchase (in particular creation and storage of legal documents in compliance with accounting standards). Performance of a contract to which you are a party. Necessary to comply with a legal obligation. Necessary for our legitimate interest in running our business and providing you with the requested products and services. 10 years from the reservation, in accordance with our legal obligations.
    Meeting our obligations towards our clients/customers.Performance of a contract to which you are a party. 10 years from the reservation, in accordance with our legal obligations.
    Managing your stay: managing access to the rooms, monitoring of your use of services (phone, bar, pay TV, etc.). Necessary for our legitimate interest in running our business and providing you with the requested products and services. For the duration of your stay.
    Managing your payments and bank transactions for an online reservation. Performance of a contract to which you are a party. Necessary for our legitimate interest in running our business and providing you with the requested products and services. For the duration necessary to the execution of the transaction.
    Managing our relation with customers before, during and after their stay, as well as during and after their online purchase: imputing details into the customer database, segmentation analysis based on reservation history and customer travel/purchase preferences in order to send targeted communications, developing statistics and reporting operations, providing context data for our marketing tools, understanding and managing the preferences of new or repeat customers, sending customers newsletters, promotions and offers, etc. Performance of a contract to which you are a party. Necessary for our legitimate interest in promoting our services, performing direct marketing operations and improving our services.3 years from the last date on which you have interacted with us in any way.
    Improving our hotel service, and in particular: personalizing your check-in at the hotel, improving the service quality and customer experience, processing your personal data through our customer marketing program, adapting our products and services to better meet your requirements, customizing the commercial offers and promotional messages we send you, informing you of special offers and any new services created by the company UNION HÔTELIÈRE PARISIENNE. Performance of a contract to which you are a party. Necessary for our legitimate interest in promoting our services, performing direct marketing operations and improving our services.3 years from the last date on which you have interacted with us in any way.
    Using a trusted third party to cross-check, analyze and combine your data collected at the time of your reservation or stay or online purchase, in order to determine your interests, customer profile, and allow us to send you customized offers. Necessary for our legitimate interest in promoting our services, performing direct marketing operations and improving our services..3 years from the last date on which you have interacted with us in any way.
    Improving our services and in particular: carrying out surveys and analyses of questionnaires and customer reviews, managing customer complaints, offering you the benefits of our loyalty program. Performance of a contract to which you are a party. Necessary for our legitimate interest in promoting our services, performing direct marketing operations and improving our services. 3 years from the last date on which you have interacted with us in any way. For a maximum period of 6 months after the process has ended, in the context of a complaint.
    Securing and improving your use of the Site: improving navigation, maintenance and support, implementing security and fraud prevention measures. Necessary for our legitimate interest in running our business, providing administration and IS services and network security to prevent fraud. 13 months from the collection of the information.
    Internal management of lists of guests having behaved inappropriately during their stay at the hotel (aggressive and anti-social behavior, non-compliance with safety regulations, theft, damage and vandalism or payment incidents). Necessary for our legitimate interest in running our business and to prevent fraud and the abuse of our property and staff. Up to 122 days from the recording of an event.
    Securing payments by determining the associated level of fraud risk for each transaction.Necessary for our legitimate interest in running our business and to prevent fraud. 90 days for analysis and control purposes, and then 2 years in a separate database for purposes of improvement of our operating system.
    Using necessary services to search for the identity of persons staying at the hotel in case of serious events affecting the hotel (natural disasters, terrorist attacks, etc.). Protection of the guests’ vital interests.For the duration of the event.
    Complying with any applicable legislation (for example, storing of accounting documents): managing requests to unsubscribe from newsletters, promotions, offers and satisfaction surveys, managing data subject’s requests regarding personal data. Necessary to comply with a legal obligation.For the duration determined in the application legislation.

    6. WHAT ARE THE CONDITIONS OF THIRD-PARTY ACCESS TO YOUR DATA ?

    In order to offer the services we provide in the best conditions, we have to share your personal data with internal and external recipients, in the following conditions: With a limited number of authorized persons and services within the company UNION HÔTELIÈRE PARISIENNE, in order to offer the best possible experience. The following teams may have access to your data:
  • Hotel staff;
  • Restaurant staff;
  • Body care services staff (well-being area);
  • Reservation staff using the reservation tools;
  • Management departments;
  • IT departments;
  • Sales & Marketing departments;
  • Commercial partners and marketing services;
  • Medical services if applicable.
  • Generally, any appropriate person within the company UNION HÔTELIÈRE PARISIENNE for certain specific categories of personal data. With service providers and partners: Your personal data may be sent to a third party in order to provide you with services and to improve your stay, such as :
  • External service providers (IT sub-contractors, banks, credit card issuers, external lawyers, dispatchers, etc.);
  • Commercial partners: we may, unless you specify otherwise to the Data Privacy department, enhance and supplement your profile by sharing certain personal information which concern you with our preferred commercial partners. In this case, a trusted third party may cross-check, analyze and combine your data. This data processing will allow us as well as our preferred contractual partners to determine your interests and customer profile, and allow us to send you personalized offers.
  • With local authorities: We may have to send your information to local authorities, if this is required by law or as part of an investigation, and in accordance with the application regulation.

    7. HOW IS YOUR PERDSONAL DATA PROTECTED DURING INTERNATIONAL TRANSFERS ?

    For the purposes set out in article 5 of this Charter, we may transfer your personal data to internal or external recipients located in countries which offer various levels of personal data protection. Therefore, we implement the appropriate measures in order to secure the transfer of your personal data to an entity of the company UNION HÔTELIÈRE PARISIENNE or to an external recipient located in a country offering a different level of privacy from that of the country in which the personal data is collected. As such, for technical and organizational reasons, it may be necessary for your personal data to be transferred to servers located outside of the European Economic Area (EEA). When we transfer your personal data outside of the EEA, we ensure that a similar degree of privacy is granted, and that one of the following warranties is implemented : We only transfer your personal data to countries which have been considered as granting an adequate level of protection of personal data by the European Commission. When we collaborate with certain service providers, we may use specific contracts approved by the European Commission which guarantee the same protection level to the personal data as in Europe. When we use providers located in the United States of America, we may transfer data if they are part of the privacy protection system which requires to grant a similar protection to personal data shared between Europe and the United States. With your express consent or according to what is legally authorized by applicable regulation in matters of data protection.

    8. HOW DO WE SECURE YOUR PERSONAL DATA ?

    Mindful to secure your data, we take all the useful and appropriate precautions and measures, whether physical, logistic, technical, functional, administrative or organizational, according to the state of knowledge, implementation costs and nature, scope, context and purposes of the processing as well as the risks towards rights and liberties of natural persons, in order to preserve the security and confidentiality of the data and to guarantee a risk-adapted level of security, and in particular to avoid that your personal data is accidentally lost, used or obtained in an unauthorized way, modified or disclosed. Due to inherent difficulties related to the performance of an activity on the Internet and to the risks resulting from an electronic transmission of data, we cannot be bound by a performance obligation. We have implemented procedures in order to process any presumed violation of personal data protection and we shall inform you, as well as any applicable regulatory entity, of any breach of personal data protection when we are required to do so by law. In case of sub-contracting of all or part of a processing of personal data, we undertake to contractually impose security warranties to our sub-contractors, and in particular regarding confidentiality of personal data to which they may have access.

    9. WHAT IS YOUR POLICY ON COOKIES AND OTHER TRACERS ?

    We use cookies and other tracers on our Site. For further details, please refer to our Cookie Policy: www.1-placevendome.com/en/cookies-policy/. Cookies allow us to personalize the content of the Site, to analyze our traffic and to improve the performance of the Site as well as the user experience. Cookies may be installed in your browser subject to your choices and options, which you have expressed or may express at any moment. What is a cookie ? Cookies are small text files which may be used by websites in order to make the user experience more effective. According to applicable legislation, we cannot store cookies on your device unless they are strictly necessary to the operation of this Site. For all other types of cookies, we require your consent. Which cookies do we use ? This Site uses different types of cookies. Certain cookies are places by third-party services which appear on our pages. Certain cookies contain personal data. Most cookies do not collect information which may identify you, but rather general information such as how you come to the Site and use it. You may modify or withdraw your consent at any time and from the Declaration related to cookies on our website, on the following link: www.1-placevendome.com/en/cookies-policy/. Nous sommes susceptibles d’utiliser les types de cookies suivants : Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies. The use may oppose and delete them by using his/her browser’s settings; in this case, the Site cannot function properly and the use experience may be downgraded. Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in. Statistics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously (such as tests, audience measures and analysis, traffic, navigation, performance). Marketing cookies are used to track visitors accords websites. The goal is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. Consent: The installation of certain cookies is subject to the user’s consent. As such, during the user’s visit to the Site, he/she is asked if he/she accepts cookies which require his/her consent prior to their installation on the device. Cookies subject to such consent cannot only be installed if the user accepts them by continuing his/her navigation on another page of the Site or by clicking the appropriate box. How to configure and/or delete cookies? The use has several options to delete and/or refuse cookies and other tracers or similar technologies. Browser settings: if most browsers are set by default and accept the installation of cookies, the use may, if he/she chooses so, accept all cookies or reject them systematically or choose those he/she accepts according to their providers. He/she may also set his/her browser (operation to implement on each reception terminal: tablet, smartphone, computer, etc.) to accept or refuse on a case by case basis the cookies prior to their installation. He/she may also regularly delete cookies from the terminal via the browser. For management of cookies and user choices, the configuration of each browser is different. It is described in the help menu of the browser, which allows the user to know how he/she can change its settings regarding cookies. The user may also review the Cnil’s guide available at the following address : https://www.cnil.fr/fr/cookies-et-autres-traceurs/comment-se-proteger/maitriser-votre-navigateur. Therefore, the user may set its browser to refuse cookies. To that extent, the attention of the user is drawn to the fact that, by setting its browser to refuse cookies, certain functionalities, pages, areas of the Site may not be accessible, for which we may not be held responsible. Module of the Site: our Site also offers a cookie management module which allows the user to accept or refuse cookies according to their purpose. This module can be found here: www.1-placevendome.com/en/cookies-policy/. Opposition modules by cookie providers: certain cookie providers which we may use on our Site offer specific opposition modules. The user is encouraged to review the information pages of said providers in order to identify these modules, if so. Opposition platforms: several platforms for advertising professionals also offer the possibility to users to refuser or accept cookies used by companies which are members. These centralized mechanisms do not block the display of ads but prevent the installation of cookies, and allow the user to adapt ads according to his/her interests.

    10. WHAT ARE MY RIGHTS ?

    According to the abovementioned legal and regulatory provisions, you have the following rights : Right to access your data: (also called “access request”) this allows you to receive a copy of the personal data we have which concerns you, and to check that we process it legally. Right to rectify your personal data: this allows you to correct incomplete or inaccurate data we have which concerns you, although we shall need to check the accuracy of the new data you provide. Right to erase your personal data: this allows you to ask us to change or delete personal data when there is no valid reason for us to keep processing it. You also have the right to ask us to erase your personal data when you have successfully exercise your right to object processing (see below), when we have unlawfully processed your data or when we are bound to erase personal data in order to comply with application legislation. However, note that we are not always able to grant your erasure request for specific legal reasons which shall be notified to you, if so, upon your request. Right to object processing of personal data: when we base our processing on one of our legitimate interests (or that of a third party), and that something in your specific situation engages you to object to such processing, because you consider that there is an impact on your rights and fundamental liberties. You also have the right to object to the processing of your personal data for purposes of direct marketing. In certain cases, we can prove that we pursue legitimate and imperious interests to process your personal information, which prevails over your rights and liberties. Right of limitation of personal data processing: this allows you to ask us to cease the processing of your personal data in the following cases: (a) if you want us to establish the accuracy of the data; (b) when our use of the data is unlawful but you do not wish for us to erase it; (c) when you need us to store the data even if we not longer have use for it, because you need it to establish, exercise or defend rights; or (d) you have challenged our use of your data, but we must check that we have legitimate and imperious interests to use it. Right to data portability: we shall provide, to you or to your designated third party, your personal data in a structured format, commonly used and readable by a machine. Note that this right only applies to automated information which you initially authorized us to use or when we used it to perform a contract with you. Right to withdraw your consent: at any time, when we require your consent for the processing of your personal data. However, this shall not affect the lawfulness of any processing performed prior to your consent withdrawal. If you withdraw your consent, we may not be able to provide you with certain services. We shall inform you if this is the case upon said withdrawal. All requests regarding the exercise of the abovementioned rights, as well as all information requests regarding personal data protection, must be made by postal mail to the following address: Hôtel 1, PLACE VENDÔME, RGPD, 1, place Vendôme, 75001 Paris or by email to the following email address : rgpd@1-placevendome.com. For purposes of confidentiality and personal data protection, we must check your identity prior to processing such a request. Therefore, any request regarding the exercise of the abovementioned rights must contain a copy of a signed ID document. Finally, note that you may in any case file a claim with a national authority in charge of personal data protection (in France, the “National Commission on Computer Technology and Freedom”, or CNIL) should you consider the processing of your personal data does not comply with applicable provisions.

    11. WHO CAN YOU BE INFORMED OF UPDATES OF THIS CHARTER ?

    This personal data protection policy may be amended or adjusted at any time. In case of any amendment or adjustment, the new policy shall be uploaded on the Site in the dedicated section. Furthermore, all data collection forms on our Site contain a link to this policy. We therefore invite you to review it regularly. Should you have any question regarding data processing, please feel free to contact us at the following email address: : rgpd@1-placevendome.com. We shall reply without undue delay. Last modification: October 17th, 2023.

    GENERAL TERMS OF SALE

    ONLINE HOTEL ROOM RESERVATION WITH THE COMPANY UNION HÔTELIÈRE PARISIENNE

    ARTICLE 1 – THE SERVICE PROVIDER : THE COMPANY UNION HÔTELIÈRE PARISIENNE

    The service provider is the company UNION HÔTELIÈRE PARISIENNE, a private company limited by shares, with a share capital of 4'444’450,00 €, whose registered office is located 1, place Vendôme – 75001 Paris, registered in the Paris Trade and Companies Register under number 562 079 822. The company UNION HÔTELIÈRE PARISIENNE offers to its customers to book hotels rooms and accommodations on its website at the following address : : www.1-placevendome.com The company UNION HÔTELIÈRE PARISIENNE can be reached at the following phone number : +33(0)1 55 04 55 00, but also by email sent to the following address : conncierge@1-placevendome.com Its intra-community VAT number is : FR14562079822. The website hosting company of hotel 1,PLACE VENDÔME is : AMAZON WEB SERVICES EMEA SARL whose registered office is located 38 Avenue John F. Kennedy – L 1855 LUXEMBOURG. The publishing director is Mr. Serge Steininger. The editorial director is Mr. Serge Steininger.

    ARTICLE 2 – GENERAL PROVISIONS RELATED TO THE GENERAL TERMS OF SERVICE

    The website of company UNION HÔTELIÈRE PARISIENNE allows the reservation of hotel rooms within the hotel 1, PLACE VENDÔME located at 1, place Vendôme – 75001 Paris (France). The present general terms of sale of company UNION HÔTELIÈRE PARISIENNE define the rights and obligations of the parties regarding the reservation of hotel rooms within the hotel 1, PLACE VENDÔME. They govern all the steps necessary to the reservation and its follow-up between the contracting parties. Any online reservation is subject to the customer’s unconditional acceptance of the present general terms of sale. The customer states that he/she has duly reviewed and accepted the general terms of sale by checking the box “By checking this box, I acknowledge that I have reviewed the General Terms of Sale and that I accept them”. The customer also states that (i) he/she is acting pursuant to personal purposes and outside of the course of his/her activity, whether commercial, industrial, craft, liberal or agricultural, and (ii) he/she possesses the full legal capacity in order to commit in accordance with the present general terms of sale. By using this website, the customer states that he/she is of legal age and capacity, and warrants the veracity and accuracy of the information provided. Any use by the customer in fraud or in breach, in his/her own name or on behalf of a third party, may lead to an access ban to the services of hotel 1, PLACE VENDÔME as well as to a potential financial liability. The general terms of sale of company UNION HÔTELIÈRE PARISIENNE are available to customers on the provider’s website, where they may be reviewed directly. The validity of the reservation through its confirmation shall imply the acceptance by the customer to the present general terms of sale of company UNION HÔTELIÈRE PARISIENNE, which ensures their storage and copy in accordance with article 1369-4 of the French Civil Code. No reservation is possible without said acceptance. The customer states that he/she has obtained all the necessary information from company UNION HÔTELIÈRE PARISIENNE on the website www.1-placevendome.com. The customer may save and print the present general terms of sale by using the standard functionalities of his/her browser or computer. The general terms of sale are only provided in French and in English. Hotel 1, PLACE VENDÔME reserve the right to amend or complete its general terms of sale at any time. In the event of an amendment of the general terms of sale, the applicable general terms of sale shall be those in effect at the date of the reservation, of which a dated copy may be provided to the customer upon request.

    ARTICLE 3 – SCOPE

    The present general terms of sale apply to all reservations made online. The present general terms of sale apply for the duration of the online availability of company UNION HÔTELIÈRE PARISIENNE‘s service on the website www.1-placevendome.com. The company UNION HÔTELIÈRE PARISIENNE shall not be hold liable for damages of any kind which may result from changes and/or temporary downtime or even definitive shutdown of all or part of the website or of the associated services, such as the online reservation area.

    ARTICLE 4 – RESERVATION

    The company UNION HÔTELIÈRE PARISIENNE offer on its website services of reservation of hotel rooms or other types of accommodation. The customer selects one or more room(s) presented on the website. The customer states that he/she has reviewed the nature, purpose and reservation methods available on company UNION HÔTELIÈRE PARISIENNE’s website, and has requested and obtained the necessary and/or additional information in order to make his/her reservation in full knowledge of the facts. Each of the rooms offered for reservation through the service provider’s website is described by category and mentions its essential characteristics within the meaning of article L. 111-1 of the French Consumer Code. The photographs illustrating the services do not constitute a contractual document. The customer is solely responsible for his/her choice of room and its adequacy with his/her needs, such that company UNION HÔTELIÈRE PARISIENNE may not be held liable in any way whatsoever in this regard. The reservation shall be considered as accepted by the customer at the end of the reservation process. A reservation can be made for the same day. For each reservation, a reservation number is provided to the customer, which allows him/her to cancel the reservation if need be.

    ARTICLE 5 – RESERVATION PROCESS

    The customer chooses any service presented on the website by following the process provided for that purpose. Reservations are made by customers by means of a dematerialized reservation request, accessible online on the website www.1-placevendome.com. Prior to any reservation, the customer undertakes to provide the information needed for the reservation request. The reservation process includes in particular the following steps: Step 1: The customer clicks on the “book a room” button that provides access to the booking engine. The customer is then redirected to a new page displaying the calendar of availabilities and the prices corresponding to the rate for one night (excluding city taxes). Step 2: a search is performed after the customer indicates the dates of the intended reservation and the number of people who will be staying at the hotel, and confirms his/her criteria by clicking on the link “search”, Step 3: After the customer’s request mentioned in step 2, the website displays the rooms available on the customer’s requested dates; Step 4: The customer clicks on the desired room, selected on the basis of the details given on the website for each of the categories of rooms available on the customer’s requested dates. The customer must ensure that all displayed information is as he/she intended (date, time, room(s), price, etc.); said information may not be modified after the reservation is confirmed in step 5, but prior to step 5, the customer can modify the reservation at any time by going back to the previous pages, Step 5: The customer must fill out a form that indicates at least his/her family name, first name, civil status, e-mail address, telephone number, address and payment information. The customer must also acknowledge whether or not he/she would like to receive newsletters and special offers from company UNION HÔTELIÈRE PARISIENNE, and agree with the Privacy terms and the Booking conditions, and then click on the link “complete booking”. Step 6: Validation of the reservation by the customer. The contract is thus validly concluded. Step 7: As soon as possible, and by e-mail, the company UNION HÔTELIÈRE PARISIENNE provides the customer with an acknowledgment of receipt as confirmation of his/her reservation, that lists the main elements such as the identification of the ordered Service, the price and the quantity. All indications contained in this reservation confirmation e-mail will be considered as forming the agreement between the customer and the company UNION HÔTELIÈRE PARISIENNE, unless the customer disputes them by registered letter with acknowledgment of receipt within 8 days of the receipt of said confirmation e-mail. Should the customer not receive a reservation confirmation, he/she must contact the company UNION HÔTELIÈRE PARISIENNE under the conditions contained in article 13. The customer provides banking details in order to guarantee the reservation.

    ARTICLE 6 – WITHDRAWAL PERIOD

    Article L 221-18 of the French Consumer Code specifies that : "The consumer is entitled to a period of fourteen days to exercise his right of withdrawal from a contract concluded remotely, following telephone marketing or off-premises, without the need to state the reason for his decision or to bear any costs other than those stipulated in Articles L. 221-23 to L. 221-25. The period mentioned in the first paragraph begins on the date : 1° of the conclusion of the contract, for service contracts and those mentioned in Article L. 221-4; 2° of the receipt of the product by the consumer or a third party, other than the transporter, appointed by it, for contracts for the sale of products. For contracts concluded off-premises, the consumer may exercise his right to withdrawal beginning on the date of the conclusion of the contract. In the case of an order for several products delivered separately, or in the case of an order for a product composed of batches or multiple parts, with a delivery staggered over a specific period, the period begins on the date of the receipt of the last product or batch or of the last part. For contracts stipulating the regular delivery of products during a specific period, the period begins on the date of the receipt of the first product." As for Article L. 221-28 of the French Consumer Code, it states that: "The right of withdrawal cannot be exercised for contracts : 1° for the supply of services fully executed prior to the end of the withdrawal period and the execution of which has begun after the consumer’s prior express approval and express waiver of his right of withdrawal; 2° for the supply of goods or services, the price of which depends on fluctuations on the financial market which escape the control of a professional and which are apt to occur during the withdrawal period; 3° for the supply of goods made according to the consumer’s specifications or which are clearly customized; 4° for the supply of goods apt to deteriorate or to be rapidly outdated; 5° for the supply of products which have been unsealed by the consumer following delivery and which cannot be returned for reasons of hygiene or sanitary protection; 6° for the supply of products which, after having been delivered, and due to their nature, are mixed inseparably with other articles; 7° for the supply of alcoholic beverages the delivery of which is postponed for over thirty days and the value of which as agreed upon at the time of the conclusion of the contract depends on market fluctuations which escape the control of a professional; 8° for maintenance or repair work to be performed urgently in the consumer’s home and explicitly requested by him, within the limit of the replacement parts and work which are strictly necessary for coping with the emergency situation; 9° for the supply of audio and video recordings or of computer software programs when they have been unsealed by the consumer after delivery; 10° for the supply of a newspaper, a periodical or a magazine, except for subscriptions to these publications; 11° concluded at the time of a public auction; 12° for the supply of accommodations, other than residential housing, services for the transportation of goods, car rentals, restaurants or leisurely activities which must be provided on a specific date or during a specific period. 13° for the supply of digital content not provided on a material back-up, the execution of which began after the consumer’s prior express approval and explicit waiver of his right of withdrawal." Therefore, as these general terms of sale apply to the reservation of a hotel room on a specific date, the customer is not entitled to the benefit of a withdrawal period.

    ARTICLE 7 – CHARACTERISTICS AND CHECKING INTO THE ROOMS

    7.1. Children and spare beds: all children are welcome. A sofa bed as additional bed, or a spare bed/baby cot may be placed in the room, in some of the bigger rooms. An extra fee of 200€ (tax incl.) per night will be charged if the third guest is 12 years old or above. 7.2. Internet: wireless access (Wi-Fi) is provided free of charge in the hotel. 7.3. Meals: the price of the reserved room does not include additional services (breakfast, half-board, full board, etc.). Their cost must therefore be paid on-site, in addition to the room price. A continental breakfast is available at a cost of 45€ (tax incl.) per person. 7.4. Parking: private parking is available on-site at a cost of 55€ (tax incl.) per day. 7.5. Checking into the reserved room : rooms are only available as of 3 PM on the arrival date and must be vacated before noon (12 PM) on the departure date, regardless of the arrival or departure time or the employed transportation means. Unless expressly provided otherwise, the customer must leave the room before noon (12 PM) on the last day of the reservation. If not, an additional fee of 50% of the room’s nightly rate will be charged until 5 PM, and 100% of the room’s nightly rate for a departure after 5 PM.

    ARTICLE 8 – RATES

    Rates related to the reservation of services are indicated prior and throughout the reservation. The indicated prices are per room, for the number of persons and on the date(s) selected by the customer. The prices are confirmed to the customer in euros or in the currency selected by the customer, with all taxes included (VAT and lodging costs included) excluding any service fee, and are only valid for the duration indicated on the site. Any change or implementation of new legal or regulatory taxes imposed by competent authorities shall automatically be passed on the price indicated on the date of invoicing. All reservations, regardless of their origin, are payable in the hotel’s local currency. Unless indicated otherwise, additional services (breakfast…) are not included in the room price. In a general manner, prices do not include all expenses of a personal or incidental nature relating to the room, such as insurance, parking spaces, excess baggage fees, vaccination costs, dry cleaning, telephone, beverages, room service, gratuities and, more generally, any service not formally indicated in the reservation confirmation. In its confirmation of the customer’s reservation, the company UNION HÔTELIÈRE PARISIENNE will indicate the total amount of the reservation.

    ARTICLE 9 – PAYMENT TERMS

    The customer provides his/her banking details in order to guarantee the reservation, using either a bank or private credit card (credit card, Visa card, MasterCard, American Express, JCB, said list being likely to evolve), by directly entering in the box provided for this purpose (secured operation by SSL encrypting), the card number without spaces between the numbers, as well as its validity date (it is specified that the card used must be valid at the time of the stay) and the security code (CVV) as part of a pre-payment. The payment for the reserved services will made on-site at the Hotel on the last day of the customer’s stay. The customer may be asked to present an ID document for purposes of credit card fraud prevention. On the date of arrival of the customer, the company UNION HÔTELIÈRE PARISIENNE may ensure an authorization to charge the credit card in order to guarantee the payment of amounts for on-site services. The company UNION HÔTELIÈRE PARISIENNE has chosen Paytweak in order to secure online payments by bank/credit card. The customer’s payment card is checked for validity by this partner and may be refused for several reasons, such as: stolen or blocked card, reached limit, incorrect input, etc. In case of a problem, the customer must reach out to his/her bank on the first part, and to company UNION HÔTELIÈRE PARISIENNE on the second part, in order to confirm the reservation and payment method. Should the customer fail to pay the entire amount owed to company UNION HÔTELIÈRE PARISIENNE, at the latest on the last day of his/her stay, any unpaid sum will bear interest at the legal rate, without prior formal notice. If the customer does not arrive at the hotel and has not cancelled the reservation, then the price of the first night will be owed to the hotel and charged to the bank card information as provided during the reservation process. When the customer makes an online reservation, his/her account is not charged: only an imprint of the credit card will be recorded as a security measure.

    ARTICLE 10 – CANCELLATION OR MODIFICATION BY THE CUSTOMER

    The customer is reminded that, pursuant to article L. 221-28 of the French Consumer Code, he/she is not entitled to a right of withdrawal as indicated in said article L. 221-18 of the Consumer Code, given that lodging services are provided on a given date or according to a defined time period. Accordingly, the Services ordered on the website are subject only to the cancellation and modification terms provided below. In case of total or partial cancellation of the reservation or if the customer does not show up or in case of a late modification, the customer’s account will be charged according to the cancellation policy mentioned of the booking confirmation, using the bank card that guaranteed the reservation (from the amount of the first night’s stay to the total amount of the stay depending on the period). The reservation can be cancelled either by e-mail sent to the address reservation@1-placevendome.com or by calling +33 (0)155 04 55 00 (price of a local call for calls made from France).

    ARTICLE 11 – CUSTOMER UNDERTAKINGS AND LIABILITY

    The customer is solely responsible for his/her choice of services on the website and their adequacy to his/her needs, such as the company UNION HÔTELIÈRE PARISIENNE may not be held liable in this regard for any reason whatsoever. The customer is also solely responsible for the information provided throughout the reservation. The company UNION HÔTELIÈRE PARISIENNE shall not be held liable in case of incorrect or fraudulent information provided by the customer. Moreover, the customer is solely responsible for any reservation, made in his/her own name as well as on behalf on any third party, including for minors, except for the clear demonstration of a fraudulent use which does not result from any customer’s fault or negligence. In this regard, the company UNION HÔTELIÈRE PARISIENNE shall need to be immediately made aware of any misappropriation or fraudulent use of the customer’s email address, to the customer service contact information indicated by article 13 below. The customer undertakes to use the website and its services in accordance with the application regulation and the present general terms of sale. In the event of a breach by the customer to his/her obligations herein, the customer shall be liable for damage caused to the company UNION HÔTELIÈRE PARISIENNE or to third parties. As such, the customer undertakes to warrant company UNION HÔTELIÈRE PARISIENNE against all claims, suits or appeals of any kind which may result, and indemnify company UNION HÔTELIÈRE PARISIENNE for any related damages, expenses or reparations of any kind. More particularly, the customer undertakes the price of a definitive and finalized reservation. The customer shall not invite to the hotel a person whose behavior is likely to cause prejudice or harm to the hotel. The customer shall not disrupt the course of business of the hotel and shall not comprise the security of the hotel or of its guests. More generally, any behavior contrary to public order and morality within the hotel as well as non-compliance with the hotel’s internal policy shall cause the hotel director and/or any other service provider to request that the customer vacate the premises without any indemnity and/or reimbursement, if a payment has already been made. If no payment has yet been made, the customer shall pay the cost of consumer on-site service prior to vacating the premises. Minors may not stay at the hotel unless accompanied by an adult and with a personal ID document. If the accompanying person is an adult other than the parents, said adult should hold a parental authorization for the minor. The hotel may request the abovementioned documents. The client undertakes not to use the IT resources made available by the hotel (in particular the Wi-Fi) in any way for purposes of reproduction, representation, communication to the public of works or objects protected by copyright or ancillary rights, such as texts, images, photographs, musical works, audiovisual works, software and video games, without the authorizations of right holders as provided by the dispositions of the French Intellectual Property Code, whenever said authorization is required. The customer also undertakes to comply with the security policy of the hotel’s internet provider, including rules for use of implemented security measures in order to prevent illicit use of IT resources, and to refrain from any act which may hinder the efficiency of said means.

    ARTICLE 12 – UNION HÔTELIÈRE PARISIENNE UNDERTAKINGS AND LIABILITY

    Whilst every effort is made to ensure that the photographs, graphic presentations and texts reproduced in order to illustrate the presented hotels provide an overview of the proposed lodging services that is as accurate as possible, variations may occur in particular as a result of furniture change or possible renovations. No customer complaints will be admissible in this regard, provided that these variations do not alter the essential characteristics of the service. The company UNION HÔTELIÈRE PARISIENNE shall not be liable for any indirect damages as a result of these general terms of sale, notably operating losses, as a result of actions by third parties, the customer or his/her partners.

    ARTICLE 13 – CUSTOMER SERVICE AND CLAIMS

    Any complaint or claim related to the reservation can be submitted either by e-mail sent to the email address reservartion@1-placevendome.com or by calling +33 (0)1 55 04 55 00 (price of a local call for calls made within France).

    ARTICLE 14 – PERSONAL DATA

    The information provided by the customer on the website allow company UNION HÔTELIÈRE PARISIENNE to process and perform the reservations made on the website and, if so, to manage the operating of the customer area. When the customer uses the website, in particular when the customer makes a reservation, company UNION HÔTELIÈRE PARISIENNE performs personal data processing according to the terms provided in the “Customer personal data protection Charter”, which can be reviewed at the following address: www.1-placevendome.com/en/customer-personal-data-protection-charter/. Company UNION HÔTELIÈRE PARISIENNE informs the customer, on each data collection form, of the mandatory or optional character of the answers and information by the presence of an asterisk. Should the customer not provide information marked as mandatory, company UNION HÔTELIÈRE PARISIENNE may not be able to register a reservation or manage customer claims. The information collected throughout the reservation process are intended for company UNION HÔTELIÈRE PARISIENNE, its partners, service providers (in particular online payment service providers), for purposes of performance the reservation or pre-contractual measures. Provided that warranties have been implemented in compliance with applicable regulation, the customer’s data may be transfer from Europe to countries which do not, according to European regulation, offer an equivalent level of data protection. The customer may exercise his/her rights at any time, in application of regulation regarding personal data protection. All useful information to this end may be found in the “Customer personal data protection Charter”: www.1-placevendome.com/en/customer-personal-data-protection-charter/.

    ARTICLE 15 – INTELLECTUAL PROPERTY

    The company UNION HÔTELIÈRE PARISIENNE owns all of the intellectual property rights related to the website. Access to the website grants no right to any of the intellectual property rights relating to the website, which remains the exclusive property of the company UNION HÔTELIÈRE PARISIENNE. Elements accessible on the website, such as in the form of texts, photographs, images, icons, maps, sounds, videos, software programs and databases are also protected by intellectual and industrial property rights as well as other private rights held by the UNION HÔTELIÈRE PARISIENNE company. It is expressly forbidden to reproduce, represent, modify, transmit, publish, adapt, on any medium whatsoever and by any means whatsoever, or to use in any way, all or part of the website without the prior written authorization of the UNION HÔTELIÈRE PARISIENNE company. Use of all or part of the website without the prior authorization of the UNION HÔTELIÈRE PARISIENNE company, for any purpose whatsoever, can result in legal proceedings, including a counterfeit action. The insertion of hypertext links to any part of the website is prohibited without the prior written authorization of the UNION HÔTELIÈRE PARISIENNE company.

    ARTICLE 16 – FORCE MAJEURE

    The UNION HÔTELIÈRE PARISIENNE company shall not be held liable for any non-performance or poor performance of the reservation in case of force majeure, such as in the cases determined by article 1218 of the French Civil Code and by caselaw of French courts. It is expressly agreed that force majeure shall interrupt the parties’ mutual performance of their obligations and that each party shall bear the cost of resulting expenses. Should the force majeure event last more than thirty (30) days from its occurrence, the present general terms of sale may be terminated by either party without any party being entitled to a claim for damages.

    ARTICLE 17 – USE OF THE WEBSITE

    The company UNION HÔTELIÈRE PARISIENNE undertakes, in the form of a best-efforts obligation, to provide access to the website and its services in compliance with the present general terms of sale and to act with diligence and competence in order to endeavor, within reasonable means, to remedy any malfunction or failure it is made aware of. As such, company UNION HÔTELIÈRE PARISIENNE does not guarantee that the website shall be exempt of defects, errors or bugs, nor that they will be corrected, nor that the site will operate without interruption or breakdown, nor that it is compatible with any particular hardware or configuration. Company UNION HÔTELIÈRE PARISIENNE may be forced to interrupt the website momentarily and without notice, in particular for maintenance and technical reasons, without being held liable in this regard. The customer acknowledges and accepts that company UNION HÔTELIÈRE PARISIENNE may not be held liable for any inconvenience or damage related to the use of the Internet network, including the following (which is not exhaustive):
  • poor transmission and/or reception of any data and/or information on the Internet;
  • failure of any reception material or communication lines;
  • any malfunction of the Internet network preventing the proper functioning of the site and/or of the reservation services.
  • Under no circumstances shall the UNION HÔTELIÈRE PARISIENNE company be held liable for any type of foreseeable or unforeseeable damage, whether material or immaterial (including lost profits or opportunity…) resulting from the usage of the site or from the total or partial inability to use the site. The site may relay to hypertexts links of other websites published and hosted by third parties for which company UNION HÔTELIÈRE PARISIENNE shall not be liable regarding the content of said websites and offered services. In this regard, it is specified that partners shall be responsible for the promotion of offers communicated on their own websites. The decision to visit third-party websites shall be of the customer’s sole responsibility. The UNION HÔTELIÈRE PARISIENNE company accepts no liability for malfunctions attributable to third party software programs.

    ARTICLE 18 – AGREEMENT REGARDING PROOF

    The input of the required bank information, as well as the acceptance of the present general terms and the reservation request, constitute an electronic signature which, between the parties, amounts to a handwritten signature. The computerized logs retained in the information systems of the UNION HÔTELIÈRE PARISIENNE company, under reasonable security conditions, shall be considered as proof of communications, reservations and payments between the parties. The customer is informed that his/her IP address is recorded during the reservation.

    ARTICLE 19 – APPLICABLE LAW AD DISPUTE RESOLUTION

    The present general terms of sale are governed by French law. This applies to rules regarding both form and content of the above. Company UNION HÔTELIÈRE PARISIENNE informs the customer of his/her possibility to resort, in the event of a claim related to the general terms of sale, to a conventional mediation procedure or to any other alternative dispute resolution method, pursuant to the dispositions of the French Consumer Code (Title I of Book VI). After reaching out to the customer service or to the hotel in order to seek amicable resolution, and in case of a refusal or absence of response within sixty (60) days from said correspondence, the customer may resort to the Mediator for Tourism and Travel – BP 80303 – 75823 Paris Cedex 17. Any dispute regarding the interpretation or performance shall be submitted to the competent courts of Paris.

    ARTICLE 20 – FINAL PROVISIONS

    The present general terms of sale and the reservation request determine all of the obligations of the parties. No general or specific condition indicated by the customer can be included in the present general terms. The fact that the UNION HÔTELIÈRE PARISIENNE company does not claim, at any given moment, any one of the provisions of the present General Terms cannot be interpreted as any waiver of these provisions in the future by the UNION HÔTELIÈRE PARISIENNE company. Should any one of the provisions of the General Terms be declared null and void or invalid, it will be considered as not having been written, without this affecting the validity of the other provisions, except if the provision declared null and void or invalid was essential and decisive. General terms valid as of October 17th, 2023.

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